Frequently asked questions
SMS2PRO collects questions and answers. 
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SMS2PRO collects questions and answers.
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Is using the SMS service reliable? Because payment must be made before using the service?
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SMS2PRO brand has been providing SMS sending services since 2019 under EXP SYSTEM CO., LTD. In addition, our company also does business in developing software for websites. and integrated mobile applications The company has legal entity registration and commercial registration according to the legal code. civil and commercial Moreover, the identity of the company Can still be checked Today we have a large number of small to large organizations using SMS sending services.
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What are the costs of using the SMS service?
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SMS sending service rates are calculated based on the amount of SMS credits ordered, starting at just 0.19 baht per SMS (prices can be checked from the Pricing service rate table) with no additional costs such as initial fees or Annual or any other additional
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Not good at computers or technology Can I use SMS service?
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SMS2PRO answers the need for easy and uncomplicated use. We have software that will allow you to use SMS Marketing services easily. Our user system is available in 3 languages: Thai, English and Chinese.
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If there is a problem after using it, where can I report the problem?
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The company has after-sales service to take care of the system you are using. And give advice 24 hours a day if you have questions or problems with usage. You can call to report problems at phone number 021148318 or Line ID:@SMS2PRO 24 hours a day.
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Communication How many characters can be typed in 1 SMS?
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International standard for sending 1 SMS in Thai (1 Credit) is 70 characters or 160 characters in English or two languages ​​will be counted as a total Thai message and our system will calculate that How many SMS messages are used? For example, if you type a 161-character English message, the system will calculate your SMS credit as 2 credits or 2 SMS messages immediately.
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Can I send a single message with a lot of content?
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Our system can support long SMS messages, allowing recipients to read long messages. continuously No need to waste time opening and reading messages multiple times. The maximum number of characters that can be sent is 536 characters per 1 SMS message.
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If you want to send the same message to multiple phone numbers. How does the system work?
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We have a phone book function that can record one number at a time. Or save by importing a file with multiple numbers at a time or send a message as a file. Our system can send messages to up to 100,000 numbers at a time in no more than 3 minutes.
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Can I issue a receipt or deduct withholding tax?
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Receipts can be issued or withholding tax deducted. It must be for the purchase of SMS services for corporate customers only. (Conditions refer to service rates) You can deduct withholding tax of 3% and send withholding tax documents to the company. As for the company It will send a receipt to the customer according to the steps.
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Can you specify the sender's name as well?
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Users can specify the sender name (Sender Name) in 11 English letters or 11 numbers, which can be used with all Packages with no minimum.
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Can I send messages abroad? And in Thailand, which mobile phone networks can be sent to?
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Can be sent to every network But can still be sent within Thailand only.
Choose to use SMS2PRO worry-free  
with SMS service standards.
SMS2PRO has received standard certification from government agencies such as the Office of the Broadcasting Commission. Television business and the National Telecommunications Commission (NBTC) in being the operator of the short message service (Short Message Service: SMS) in Thailand.
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EXP System Co.,Ltd 143/666 Floor 3 Borommaratchachonnani Road Arun Amarin Subdistrict Bangkok Noi District Bangkok 10700

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